Pulse Manager - AI-Powered Social Media Comment Management

About

Revolutionary AI-powered platform that manages and responds to comments across multiple social media advertising campaigns using advanced RAG technology and specialized AI agents.

Challenge

Businesses running social media ad campaigns were overwhelmed by high comment volumes, inconsistent response quality, and inability to scale customer service across multiple platforms.

Solution

Built an AI-powered platform with 'Universes' - specialized knowledge ecosystems featuring RAG technology, custom embeddings, dedicated AI agents, and deep Facebook/Instagram integration.

Results

• 80% reduction in response time
• 60% increase in response consistency
• 300% improvement in team productivity
• 45% higher customer engagement rates
• 90% cost reduction in customer service overhead